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How can I update the course completion when the activity completion status changes?
Problem
When changing the activity completion from complete to incomplete, the course completion still shows the user's status as complete. The certification and program completion also continues to show as complete and is not updated by the amended activity completion.
Course completion scenario
- Change the activity completion of a seminar from 'Fully attended' to 'No Show' (for example when the initial status was entered incorrectly and needs to be amended).
- As a result of the updated activity completion status the user now fails to meet course completion criteria.
- This course completion does not recalculate automatically on the next cron run using the scheduled task core\task\completion_regular_task.
Program/certification scenario
- Staff have a breach of policy within the certified period
- Staff completed re-certification before the window period opens
- Course content changes mid-way through a certification period
- Human-error issues
Solution
Possible solutions and workarounds for course completion:
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Possible solution and workaround for program/certification completion status:
- You can use the program and certification completion editor to manually edit program/certification completion dates for individual users. Course, program and certification completion reaggregation is currently not expected to automatically change states from complete to any other incomplete status (unless the window period for certifications re-opens).