Accessibility at Totara

Offering an inclusive platform for learning, performance and engagement is essential for organisations to provide development opportunities for people who have an impairment, disability and/or the need for assistive technologies.

Totara is committed to developing products that meet international web accessibility guidelines and to reporting this compliance transparently. Accessibility and inclusion are embedded within our solution design and development processes, forming part of our core quality standards rather than being treated as standalone roadmap items. We continuously evaluate our products against recognised guidelines and make improvements where required, using industry-standard tools to test accessibility during and after development. Current versions of Totara are aligned with WCAG 2.2 Level AA (with some explained exceptions).

While alignment with WCAG 2.2 Level AA is in place, we recognise that it is not always possible to identify every issue across all use cases. Where specific accessibility issues are identified, we ask that these be raised via the Totara Support Desk. If confirmed as an accessibility failure, they are treated with high priority and addressed through our standard maintenance and release cycle.

In addition to aligning to WCAG 2.2 Level AA compliance across the content of all our products, we also work to provide tools that encourage the creation of accessible content. Beyond meeting formal compliance requirements, we continuously seek to enhance the user experience for individuals with impairments, disabilities and/or those using assistive technologies, ensuring accessibility remains an ongoing and evolving commitment.

With every major release we provide an Accessibility Conformance Report (ACR) based on the Voluntary Product Accessibility Template (VPAT). This is a report which outlines our understanding of each success criterion for WCAG guideline standards A and AA, details the areas where we support the various criteria, as well as outlining the evaluation methods used. The areas that partially support a success criterion will provide a clear description of the implementation, how it impacts users, the extent to which it impacts users and the short- and/or long-term plan to improve this area. As a continuous effort to improve accessibility, the ACR for every major release will be updated according to any improvements that are made during any relative minor release.

We've prepared ACRs for the following product releases:

• Totara 19 Learn, Perform and Engage

• Totara 18 Learn, Perform and Engage

• Totara 17 Learn, Perform and Engage

• Totara 16 Learn, Perform and Engage

• Totara Mobile